What a Money Laundering Red Flag Looks Like in Practice
A red flag is rarely a single suspicious act; it is a pattern that does not fit the customer. Transactions structured just below a reporting threshold, a business whose turnover does not match its premises, a customer unusually incurious about cost: each is unremarkable alone and meaningful in combination.
That combinatorial quality is what makes this hard to train. Staff taught a list of indicators look for the indicators and miss the mismatch, which is the actual signal, and the mismatch is only visible to the person who knows what normal looks like for that customer. One thing to keep off screen is thresholds and detection logic: publishing the amounts and rules that trigger review tells anyone who watches exactly how to stay underneath them.
The template covers it in ten scenes: two on why patterns rather than acts matter, two on customer due diligence and what normal looks like, three on the red flag categories staff most often encounter, one on what must never be said to the customer, one on the internal escalation path, and one on the confidentiality that follows a report.

